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What is the digital guidebook and how does it work?

Everything you need to know about Auntybnb’s digital guidebook for Airbnb guests, how it works, and what’s included.

Kaelen avatar
Written by Kaelen
Updated over 2 weeks ago

Fewer repeat questions, smoother stays.
The guidebook handles the basics. Aunty takes care of everything else.

Aunty’s digital guidebook is built to answer your guest’s questions before they even need to ask.
It’s customised to your property and sent automatically before each guest checks in.


📘 What’s in the guidebook?

We tailor each guidebook to your listing and your preferences. It includes:

  • Step-by-step check-in instructions

  • Wi-Fi network and password

  • Appliance how-to’s (e.g. aircon, TV, washer/dryer)

  • House rules and rubbish info

  • Local recommendations

  • Emergency contacts

  • Your contact preferences


📤 When and how it’s shared

  • The guidebook is sent to guests automatically 24 hours before check-in

  • It can be accessed from any device with no login required

  • If guests message us with questions already covered in the guide, we gently nudge them toward the right section


🔄 Keeping it up to date

You can request changes to your guidebook at any time. Just message us through the chat and we’ll update it for you.


Want your guests to feel confident and self-sufficient from the moment they arrive? The guidebook takes care of the details so you don’t have to.

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