We aim to make billing simple, predictable, and hands-free.
No hidden fees. No billing surprises.
We keep things clear and predictable, so you always know what you’re paying for.
Here’s how it works depending on which service you’re using:
🧼 Housekeeping
You’ll be charged after each completed clean
Payment is processed automatically using the card you’ve saved on file
You’ll receive an invoice for every job
All invoices are viewable in your customer portal
If a clean requires extra time due to property condition, additional charges may apply ↗
If you book add-ons like linen, toiletries, or restocks, these will be itemised on your invoice.
🛎 Front Desk
Front Desk is billed as a monthly subscription
You’ll be charged automatically each month on your billing date
If you signed up with a promotional offer, the discount will be automatically applied to your billing at the start of your subscription
Invoices are available anytime via your customer portal
🔒 How payments are managed
We use Stripe, a secure, PCI-compliant global payment platform
Your card details are never stored on our systems
You can update your payment method or view your invoices anytime. Learn how here ↗
If you ever have a billing question, just reach out through the chat and we’ll be happy to help.